We’re a small team, and we stand behind everything we tap, brew, wrap, and ship.
Because our products are perishable we generally do not accept returns. But if something doesn’t arrive in good condition, or you’re unhappy with your order for any reason, please reach out. We’ll make it right — whether that means a refund, replacement, or store credit.
Email us at info@hfbirch.com within 7 days of receiving your order, and include:
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Your order number
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A description of the issue
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A photo (if applicable)
We’ll take care of you.